Privacy policy

SM2 Consulting and its related companies (“we”, “our” or “us”) is a recruitment consulting services. We are committed to ensuring that we, when collect and use information about visitors to our websites, we do so in accordance with the Personal Data Protection Act 2012.

1. Collection of Personal Information

SM2 Consulting may collect information about you such as your name, contact details, skills, qualifications, accreditations and your employment history. We may also collect other types of your personal information such as references and employment objectives during the course of dealing with you, for example if you are considered for a particular employment position. Where practical, the purpose for which we collect personal information and the consequences of not providing it will be made clear at the time of collection. When you visit our websites, we may collect information you gave us when:

• registering or subscribing to our services or requesting further services on any of our websites;
• contact us to report a problem with our websites or make any enquiry or query or comment; and
• you apply online for a job or work with SM2 Consulting, you may need to provide (without limitation) information about your education, employment history and accreditations. Your application will constitute your express consent to our use of this information to access your application and to allow us to carry out any reference checking and other related activities as may be required of us under applicable law as an employer.
• SM2 Consulting may also collect information from public record and third parties.

2. Information that we collect

The type of information that we typically collect and hold will vary depending on our relationship with you. These relationships are generally categorised as:

• candidates - include all individuals who approach us, or who are engaged by us in the process of seeking or performing work with us or our clients;
• clients - include all individuals/companies who we deal with for the purpose of providing recruitment solutions and services for their business;
• referees - include all individuals who we contact in evaluating our candidates’ capabilities and suitability for employment;
• website users – includes all individuals who engage with us on our website and/or our online platforms/tools.

We may also collect personal data from you if you contact us (for example by phone or email) and do not fall into one of the above categories.

• Candidates

If you are a candidate, we collect your personal data as reasonably necessary for us to determine your suitability for work with us or through us. Some examples of personal data that we may collect about you as a candidate are:

• your name and contact details, including your address, email address and phone numbers;
• your date of birth;
• your gender;
• information in your cover letter, resume and application forms including your skills, qualifications, work history, references, goals and interests;
• details of your work rights in Singapore/other countries;
• your tax file number and related details;
• your current and/or desired salary/remuneration package;
• details of your current and/or previous employment, including the responsibilities undertaken and skills required in your current and/or previous role;
• information documenting your work history with or through us (including bank account details, salary and work performance information);
• aptitude and psychological assessment results;
• the results of background checks; and
• other information that you, your referees or our clients provide to us, including personal feedback and notes of our interactions with you and/or others in relation to your suitability for work with us or through us.

SM2 Consulting only collects, uses and discloses personal data with your consent or deemed consent or as otherwise permitted under the Personal Data Protection Act 2012 (PDPA) or other applicable laws and regulations.

2.2 Clients

If you are our client, we collect information that is reasonably necessary for us to provide the best recruitment solutions for you and your business needs. The main types of information we collect about you as our client are:

• your contact details including your address and telephone numbers;
• details of your job title/description and organisational needs; and
• records of our interaction with you and confidential feedback you may give us regarding our candidates.

2.3 Referees

If you are a referee, we collect information that is reasonably necessary for us to determine a candidate’s suitability for work with us or through us. The main types of information we collect about referees are:

• your contact details including your address and telephone numbers; and
• details of your job title/description; and
• your confidential opinions about a candidate and their suitability for work with or through us.

2.4 Website users

For general information with regard to visiting our website, please refer to below-

2.4.1     Candidates

Personal data will be collected from you directly when you attend an interview with one of our staff members. At this time or prior to such interview, you will complete our registration paperwork or any other information in connection with your application to us for registration. Personal data will also be collected when:

• we receive any reference about you;
• we receive results of inquiries that we might make with your former employers, work colleagues, professional associations or registration body;
• we receive the results of your work rights status;
• we receive the results of any competency or medical test;
• we receive performance feedback (whether positive or negative);
• we receive any complaint from or about you in the workplace;
• we receive any information about a workplace accident in which you are involved;
• we receive a response from a job advertisement – either written, verbal or email;
• we receive information on job and/or market surveys in which you participate in and volunteer information for;
• we receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you are involved; and
• you provide us with any additional information about you (including information that you provide to us online via our website).

• Clients

• If you are a client the ways in which we collect information about you are when:
• we meet you or communicate with you in any way; or
• when you provide your opinion or feedback regarding one of our candidates.

2.4.3     Referees

If you are a referee the ways in which we collect personal data about you are when:

• a candidate provides us with your contact details and informs us that you have consented to such collection; and
• when we take notes of our dealings with you including your opinions of the suitability of a candidate for work with or through us.

2.4.4     Website users

You can visit our web site and browse without the need to disclose any personal data.

When you visit the SM2 Consulting web site, we record anonymous information such as the date and time of your visit, the server/IP address, which site was visited and the information viewed and/or downloaded. The information gathered cannot be directly matched to an individual and is only used for administration and statistical purposes such as error logging. The information cannot tell us anything about you; it can only tell us about how you used our web site. This information can help us determine what areas of our web site are most beneficial to our visitors. No attempt is made by SM2 Consulting to identify users or their browsing activities. If you visit the Candidate Registration web site and register on-line for employment opportunities, visit the looking to hire site to register a vacancy, we do collect some personal data about you, which you volunteer by filling in your details. The information required may include providing basic personal details such as your name, phone number

and email address etc. You may also submit your resume or a position description. The information gathered at this point is stored in our database for retrieval and use by a SM2 Consulting staff only for the purposes for which it was intended. By submitting your personal data in this way, you acknowledge and accept our Privacy Statement.

You can also view our advertisements on authorized third-party recruitment websites which may either direct you to the SM2 Consulting website for you to log in and submit your application with personal data, or allow you to submit such data via the submit function of the third-party website. If you submit your information to us through a third-party website, please ensure that you read their privacy statement. Any personal data we receive we will assume that you have consented to allow us to collect, use, and disclose (as described in this Privacy Statement) your personal data for the purposes of evaluating your candidacy in relation to the vacancy posted or other vacancies which we may decide to engage in the future.

3. Information Transfer Across International Borders

SM2 Consulting we endeavour to provide you with the same services worldwide. The nature of our business, operations and services require us to transfer your information (from time to time) to other related companies. We may transfer the information we collect about you to countries other than your home country or other than the country in which the information was originally collected.

4. If you do not give us the consent and information we seek

You can refuse to provide us with your personal data. However, if you do not give us this information, we may not be able to provide our services to you. For example:

• if you are a candidate, we may be limited in our ability to locate suitable work for you; or
• if you are a website user engaging with us, we will not be able to provide the free personalised compensation salary benchmark report to you; which we would generate as and where appropriate.

5. Use of Cookies

This website uses cookies. A cookie is a file containing small pieces of text that a web server sends to your web browser when you access an internet site. The main purpose of cookies is to streamline your use of the website; cookies make the interaction between users and websites faster and easier.

6. Contact Information

SM2 Consulting Pte. Ltd. welcomes your comments regarding this Privacy Policy. If you believe that www.sm2-consulting.com has not adhered to this Privacy Policy, please contact us at contact@sm2-consulting.com.